Warranty Policy

During the warranty period, if any problem, we will make every effort to provide you with satisfactory services. To ensure you receive your full product warranty benefits, please read the following parts carefully:

1. Warranty Period:

The warranty period for master device is 12 months (1 year) from the date of delivery.

2. Warranty Range:

All products are sold by LANGIR. In warranty period, all of the defective products must be returned to the factory to be repaired or be replaced. provided that you shall be responsible for any transportation charges.  Replacement products may be new or refurbished at our discretion.

3. Warranty policies are as follows:

  • For failures caused by using process, we will follow the manufacturing procedures to carry out thorough cleaning, testing, calibration, repair and restore to factory parameters.
  • The repairing time for warranty period products depends on the extent of products’ damage. The maintenance period is a goal not a promise and certain special products may not apply to this maintenance period.
  • For the products which need to be replaced within the warranty period, LANGIR will replace them with products which have the same specifications, and the replacing products have same rights as the original products.

4. The warranty range doesn’t include the following:

This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks, stains and dents; (ii) consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water (in excess of specifications), flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not an authorized service provider of LANGIR; or (v) damage to a product that has been modified or altered without the prior written permission of LANGIR.

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